PRIVACY POLICY

Effective Date: February 13, 2026
Last Updated: February 13, 2026

Freelyns (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, process, and safeguard your information when you access or use the Freelyns website, applications, and marketplace services (the “Platform”).

By using Freelyns, you consent to the practices described in this Privacy Policy.


1. INFORMATION WE COLLECT

We collect information in the following categories:

1.1 Information You Provide Directly

When you register or use the Platform, we may collect:

  • Full name

  • Email address

  • Phone number

  • Profile photo

  • Professional details (skills, experience, portfolio)

  • Company information (for Clients)

  • Billing and payment details

  • Government ID (if verification is required)

  • Communications between users

  • Support requests


1.2 Payment Information

Payments may be processed through third-party payment gateways.
Freelyns does not store full credit/debit card details. Payment providers may collect:

  • Card details

  • Bank account details

  • UPI information

  • Billing address

These are governed by the payment provider’s privacy policies.


1.3 Automatically Collected Information

When you access the Platform, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Operating system

  • Usage activity

  • Login timestamps

  • Pages visited

  • Cookies and tracking data


1.4 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session login

  • Improve user experience

  • Analyze platform usage

  • Prevent fraud

  • Personalize content

Users may disable cookies via browser settings, though certain features may not function properly.


2. HOW WE USE YOUR INFORMATION

We use collected data to:

  • Create and manage user accounts

  • Facilitate freelancer-client matching

  • Process transactions

  • Provide customer support

  • Send notifications and updates

  • Improve platform functionality

  • Detect fraud and security threats

  • Comply with legal obligations

We do not sell your personal data.


3. LEGAL BASIS FOR PROCESSING (If Applicable Globally)

We process personal data based on:

  • User consent

  • Contractual necessity

  • Legal compliance

  • Legitimate business interests

For users in regions with data protection laws (e.g., GDPR), these legal bases apply accordingly.


4. DATA SHARING & DISCLOSURE

We may share information with:

4.1 Other Users

  • Freelancer profiles are visible to Clients.

  • Client project postings are visible to Freelancers.

4.2 Service Providers

Third-party vendors providing:

  • Payment processing

  • Cloud hosting

  • Analytics

  • Email delivery

  • Identity verification

4.3 Legal Authorities

We may disclose information when required by:

  • Court orders

  • Law enforcement requests

  • Regulatory authorities

  • Legal compliance obligations


5. DATA RETENTION

We retain personal data:

  • As long as your account is active

  • As necessary to comply with legal obligations

  • For dispute resolution

  • For fraud prevention

After account deletion, certain records may be retained for compliance purposes.


6. DATA SECURITY

We implement reasonable technical and organizational safeguards, including:

  • SSL encryption

  • Secure servers

  • Access controls

  • Regular monitoring

  • Fraud detection systems

However, no system is 100% secure. Users acknowledge inherent internet risks.


7. USER RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Restrict processing

  • Object to data use

  • Request data portability

To exercise these rights, contact us at the email below.


8. ACCOUNT DELETION

Users may request account deletion by contacting support.

Upon deletion:

  • Public profile may be removed.

  • Transaction records may be retained for legal and financial compliance.


9. CHILDREN’S PRIVACY

Freelyns is not intended for individuals under 18 years of age.

We do not knowingly collect data from minors. If discovered, such data will be deleted promptly.


10. INTERNATIONAL DATA TRANSFERS

If Freelyns operates globally, your information may be transferred and stored outside your country of residence.

By using the Platform, you consent to such transfers.


11. THIRD-PARTY LINKS

The Platform may contain links to third-party websites.

We are not responsible for:

  • Their privacy practices

  • Their data handling policies

Users should review third-party privacy policies independently.


12. MARKETING COMMUNICATIONS

We may send:

  • Platform updates

  • Promotional offers

  • Feature announcements

Users may opt out via unsubscribe links.


13. DATA BREACH PROCEDURES

In the event of a data breach:

  • We will investigate promptly.

  • Notify affected users if legally required.

  • Take corrective action to mitigate impact.


14. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

Changes become effective upon posting.

Continued use of the Platform indicates acceptance.


15. CONTACT INFORMATION

For privacy-related inquiries:

Freelyns Data Protection Officer
Email: support@freelyns.com
Website: www.freelyns.com

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

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